COVID-19 Q&A
(updated May 28)

The university has created a Q&A of the most common queries about COVID-19. It will be updated as needed, so please refer to the latest version.

1. What is COVID-19?

Q1-1. What kind of virus is COVID-19?
A1-1. Refer to “About COVID-19: Question 1” at the web address below (“Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 [Information for the Public]”). (Note: Question numbers and references to content both here and hereafter are for the Japanese version. An English version is available but is less frequently updated and likely to differ in content and form.)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q2-1
Q1-2. How does COVID-19 infection occur?
A1-2. Refer to “COVID-19: Question 2” at the web address below (“Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 [Information for the Public]”).
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q2-1

2. Entry to campus and university reception services

Q2-1. Tell me about entry to campus and university reception services.
A2-1. Check here for information on entry to campus and university reception services.

3. Taking courses, grades, and classes

Q3-1. Tell me about spring semester classes in the 2021 academic year.
A3-1. Check the President’s messages, “About the Policy for Holding Classes in the 2021 Academic Year” and “Policy for Holding Face-to-Face Classes by College/Graduate School for the 2021 Academic Year,” at the web addresses below.
“Policy for Holding Classes in the 2021 Academic Year”
https://spirit.rikkyo.ac.jp/newslist/_layouts/15/Vc5.Spirit.PortalV2/Post.aspx?ID=00034030

“Policy for Holding Face-to-Face Classes by College/Graduate School for the 2021 Academic Year”
https://spirit.rikkyo.ac.jp/academic_affairs/common/SitePages/stuinfo21.aspx#sf21-03

Various information about classes for the spring semester of the 2021 academic year has also been made available. Please check the following web address.
https://spirit.rikkyo.ac.jp/academic_affairs/common/SitePages/stuinfo21.aspx
Q3-2. Tell me about web reception services for academic affairs.
A3-2. Web reception services for academic affairs have been established for students and faculty. Please check the following web addresses.
For students: https://spirit.rikkyo.ac.jp/academic_affairs/SitePages/kymstu.aspx
For faculty: https://spirit.rikkyo.ac.jp/academic_affairs/SitePages/kymtcr.aspx
Please also check the academic affairs bulletin board for students at https://ry.rikkyo.ac.jp/info/.
Q3-3. Who can I ask about classes and class registration?
A3-3. Queries frequently received by the university are summarized in “Frequently Asked Q&A.” Please check the following web address first.
https://spirit.rikkyo.ac.jp/academic_affairs/SitePages/stuinfo.aspx#qa
Contact information is also posted on the website for web reception services for academic affairs at the following address.
https://spirit.rikkyo.ac.jp/academic_affairs/SitePages/kymstu.aspx

4. Extracurricular activities

Q4-1. Tell me about extracurricular activities.
A4-1. When doing extracurricular activities, observe the latest “Guidelines for Extracurricular Activities” established by the Student Affairs Division and infection-control measures established by each off-campus institution. Note that a decision to suspend extracurricular activities may be made depending on future government or local policy and societal circumstances.
“Guidelines on Extracurricular Activities” (V-CampusID and password necessary)
https://discovery.rikkyo.ac.jp/

5. Response to when entering the country or returning from abroad

Q5-1. Is it possible to enter the university if I have entered the country or returned from abroad?
A5-1. Because of COVID-19, people entering Japan from all countries and regions, including people in a normal state of health, are required to wait for 14 days from the day after arrival at a place (at home, etc.) designated by a quarantine station chief. They cannot enter the university during this time.
In addition, the use of public transportation, including from the airport, is prohibited.
In addition to traveling by private car or rental car, it is also possible to travel by a hired car that meets certain criteria. Please be informed that the Ministry of Health, Labour and Welfare has provided information on car-hiring companies and travel agencies that can procure cars that meet the criteria for use of people returning from abroad.
Contact the relevant department or section and follow their instructions if you have a matter to discuss.
<Ministry of Health, Labour and Welfare’s Protection Measures at Ports and Airports website>
○ Introduction to car-hiring companies and travel agencies that can procure cars that meet the criteria
https://www.mhlw.go.jp/stf/seisakunitsuite/newpage_00020.html

<<References>>
● Ministry of Foreign Affairs of Japan’s Overseas Safety website
https://www.anzen.mofa.go.jp/
* For people with foreign nationality, please see here.
● Ministry of Justice information on COVID-19
http://www.moj.go.jp/hisho/kouhou/20200131comment.html
● Ministry of Health, Labour and Welfare website (Q&A on Drastic Strengthening of Protection Measures at Ports and Airports)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/covid19_qa_kanrenkigyou_00001.html
If you are entering/returning to Japan from another country and suspect you may have COVID-19, please refer to the relevant section in “Guidelines for Consultations/Medical Exams for COVID-19.”

6. Guidelines for consultations/medical exams for COVID-19

Q6-1. Tell me the guidelines for consultations/medical exams for COVID-19.
A6-1. Regardless of whether or not you have travelled abroad, avoid visiting a regular medical institution and immediately consult the nearest Call Center for Japanese Returnees and Potential Contacts if your symptoms suggest COVID-19.
  • If you have any of the following severe symptoms: difficulty breathing (respiratory distress), severe sluggishness (fatigue), high fever, etc.
  • If you are likely to develop severe symptoms (*) and have relatively mild cold symptoms such as fever or cough
    (*) If you are elderly; have an underlying condition such as diabetes, heart failure, respiratory illness (COPD, etc.); are undergoing dialysis; or are taking immunosuppressants or anticancer drugs, etc.
  • If you do not fall into any of the categories above but continue to have relatively mild cold symptoms, such as fever or cough, or abnormal sense of taste or smell(Please consult the center if symptoms continue for four or more days. Symptoms vary from person to person, so consult the center immediately if you think your symptoms are severe. This also pertains to those who have to continue taking fever medication, etc.)

7. If positive diagnoses for COVID-19 are confirmed for students, faculty, or staff

Q7-1. A PCR test for COVID-19 confirmed a positive diagnosis. Who should I contact, and what should I do?
A7-1. COVID-19 has been determined by government ordinance to be a “designated infectious disease” and is therefore considered a “class 1 infectious disease” under the School Health and Safety Act. You cannot enter campus.

[1] For students
Please notify the university’s Health Center (E-mail:healthcenter@rikkyo.ac.jp).
* For more information on class absences, please visit https://spirit.rikkyo.ac.jp/academic_affairs/common/SitePages/stuinfo04.aspx.

[2] For faculty
Please notify the university’s Health Center (E-mail:healthcenter@rikkyo.ac.jp).
* After being contacted by the Health Center, the Academic Affairs Office will contact you to discuss your classes.
* Please see “IX-2-3. Measures for cases when Faculty/Teaching Support Staff (TAs/SAs, Etc.) Become Ill” in “Information on Academic Affairs” about handling of conducting classes.

* Please refer to the information here for handling of reporting for work.

[3] For staff
Please notify the university’s Health Center (E-mail:healthcenter@rikkyo.ac.jp).
Please also contact your supervisor.
* Please refer to the information here for handling of reporting for work.
Q7-2. Tell me how the university will respond if students, faculty, or staff are confirmed as having a positive diagnosis.
A7-2. The university will be notified of the result if a student or faculty or staff member has been diagnosed positive. If the person who tested positive has entered campus within a certain period of time, the following measures will be taken.

(1) Investigation of activity history on campus
After contacting the local healthcare center, the university will conduct the following investigation according to instructions.
  • Hearing with the person diagnosed positive (to check circumstances such as their contact with a positive person who caused the onset of symptoms, their activity history on campus, and whether they wore a mask)
  • Identification of close contacts on campus
  • Measures such as prohibiting campus entry of the person diagnosed positive (including those who have come into contact with them as necessary)

(2) Measures to prevent the spread of infection
Based on the results of the investigation in (1) above, the university will take necessary measures depending on the situation, such as disinfecting or closing facilities and suspending face-to-face classes. However, if there have been instructions or directions from a healthcare center, the university will follow them.

8. If there is concern that students, employees, or people living with them, such as family members, may be infected with COVID-19

Q8-1. Who should I contact and what should I do if there is concern that a student/employee or someone living with a student/employee, such as a family member, has COVID-19?
A8-1. If there is concern about infection, please check “Campus Entry Possibility Regarding COVID-19.”

[1] Contact information for students (only those taking face-to-face classes are required to provide information)
Please notify the university’s Health Center (E-mail:healthcenter@rikkyo.ac.jp).
* For more information on class absences, see here.

[2] Contact information for faculty employees
Please send this form to the New Coronavirus Countermeasures Headquarters ( E-mail: covid-report@rikkyo.ac.jp) if either (a) or (b) below applies to you. The New Coronavirus Countermeasures Headquarters will then share your information with the Academic Affairs Office.
(a) You have been designated a close contact by a healthcare center (including if a family member or someone you live with has been diagnosed positive)
(b) Otherwise, you fall under any of the categories in “If There is Concern of COVID-19 Infection” listed in “Campus Entry Possibility Regarding COVID-19” and are in charge of face-to-face classes, or if conducting online classes has become difficult
* Depending on the content reported in the above form, the Academic Affairs Office may contact you to confirm information regarding conducting your classes. Please also check contact information for academic affairs (for the department to which you belong or that offers the course of which you are in charge) regarding the contact method/information for discussion of conducting classes.
* Please see “IX-2-3. Measures for cases when Faculty/Teaching Support Staff (TAs/SAs, Etc.) Become Ill” in “Information on Academic Affairs” for handling of conducting classes.
* Please refer to the information here for handling of reporting for work

[3] Contact information for staff employees
Please send this form to your supervisor.
* Please check here for handling of reporting for work.
Q8-2. What kind of person is a “close contact”? What should I look out for if I’m a close contact?
A8-2. Refer to “Precautionary Measures for COVID-19: Question 3” in the “Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 (Information for the Public)” at the web address below.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q3-3

9. How to report contact or possible contact with someone positive for COVID-19

Q9-1. I had contact with someone who tested positive for COVID-19 without wearing a mask. Can I enter campus from now on?
A9-1. Please consult the Call Center for Japanese Returnees and Potential Contacts. A healthcare center will decide whether or not you are a close contact and be in touch with you if you are acknowledged as one. Until then, take basic infection-prevention measures such as wearing a mask and washing your hands and refrain from going out if it is nonessential and nonurgent.
If you are acknowledged as a close contact, taking into consideration the incubation period, you cannot enter the university campus until the 14th day after the date of your last contact with the person who tested positive, with the day following contact considered the first day. Refer to “Campus Entry Possibility Regarding COVID-19” for details.
Q9-2. I learned that someone at my place of employment or school has been diagnosed positive for COVID-19. I don’t know whether I had contact with the person. What should I do?
A9-2.
[1] About notification from healthcare centers
If someone positive for COVID-19 has appeared, a healthcare center will investigate the person, examine the scope of his/her activity, and determine who is a close contact. If you are determined to be a close contact, the healthcare center (or the university’s Health Center, depending on the circumstances) will contact you, so please follow instructions.

[2] If you are concerned but have not been notified by a healthcare center
Always pay attention to your state of health, wash your hands when you go out, and take appropriate action in consideration of infection measures/prevention.

10. Antibody tests

Q10-1. I received a positive result in an antibody test done by a medical institution or testing facility. Can I attend school or work?
A10-1. Unlike a PCR test, which checks whether you are currently infected with COVID-19, a COVID-19 antibody test mainly checks whether you have been infected with COVID-19 in the past. The university therefore will not act on the grounds of the results of an antibody test alone. Inquire at the facility that did the antibody test about what you should do afterwards (for example, take a PCR test) and follow those instructions.

11. Infection-prevention measures for COVID-19

Q11-1. Is there anything I should be aware of to prevent infection? What should I do if I’m worried?
A11 -1. Refer to “Precautionary Measures for COVID-19: Question 1” in the “Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 (Information for the Public)” at the web address below.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q3-1
Q11-2. What is “cough etiquette”?
A11-2. Refer to “Precautionary Measures for COVID-19: Question 4” in the “Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 (Information for the Public)” at the web address below.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q3-4
Q11-3. Is there anything I should be careful about in daily life or on campus to prevent infection?
A11-3.
(1) Based on concern over the spread of infection in Japan as well, please make an even greater effort than previously to prevent infection (avoid crowds whenever possible, wash hands when returning home and before meals, strictly adhere to wearing a mask, etc.), referring to the “Ministry of Health, Labour and Welfare’s Example of Practicing ‘New Lifestyle’”
(https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/0000121431_newlifestyle.html, Ministry of Health, Labour and Welfare website).

(2) Using a COVID-19 contact-confirming app
Download and use a COVID-19 contact-confirming app, such as COCOA, on your smartphone.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/cocoa_00138.html(Ministry of Health, Labour and Welfare website)

(3) Precautions to take on campus are as follows
[1] Be sure to wear a mask.
* We recommend non-woven types of masks, which are highly effective in preventing infection. However, if these types are uncomfortable for you, polyurethane or cloth masks are also fine. In either case, please wear your mask so that it securely covers your nose.
[2] Carry out proper cough etiquette.
[3] Be thorough in washing hands with soap, and disinfect hands as necessary.
[4] Maintain enough space between people (1 m or more). Also, be sure to leave a particularly large amount of space (2 m or more) when conversing or speaking.
[5] For extracurricular activities and work, please use online systems or email and avoid closed, crowded, or close-contact settings whenever possible.
[6] When meeting face to face or taking a class in a classroom, wear a mask and ensure proper ventilation.
[7] Check “Campus Entry Possibility Regarding COVID-19” if you have cold symptoms such as fever or abnormal sense of taste or smell. Furthermore, you should take your temperature at home before coming to work or school. You will be checked and have your temperature taken when entering campus, and you will not be allowed to enter campus if your temperature is 37.5 °C or higher.
[8] Keep as much individual distance as possible for meals.

(4) Keep in mind daily maintenance of health
Enhance immunity by following a well-regulated lifestyle (balanced diet, enough sleep, moderate exercise).
It is also important to take your temperature twice daily (morning and evening) and understand your daily state of health in order to prevent the spread of infection. Keeping a log of your activity will be useful in an emergency.
Use the “Health Management and Activity Log Sheet” for daily records.

(5) About extracurricular activities and dining with friends
For extracurricular activities, please use online systems or email and avoid gathering in closed, crowded, or close-contact settings whenever possible. Please also avoid dining with friends, gathering for drinks or parties, or traveling in large groups such as circle trips. Be especially careful of infection risks regarding practice, off-campus visits, and lodging together for extracurricular activities.
Q11-4. What infection-prevention measures are being taken on campus?
A11-4. The university is taking the following measures to prevent the spread of COVID-19 among students, faculty, and staff.

(1) Cleaning and disinfection
Places people touch, such as doorknobs, light switches, elevator buttons, and handrails, are disinfected in the regular cleaning of classrooms, sports facilities, administrative offices, etc.
In the event that someone connected to campus is diagnosed positive for COVID-19, the university will also arrange for appropriate disinfection according to instructions from a healthcare center.

(2) Placement of disinfectant
Disinfectant for hand sanitizing has been placed at entrances and exits of each building, in classroom corridors, inside classrooms, and at cafeteria entrances and exits.
Disinfectant and paper towels (or disinfecting wipes) have also been placed so that users can disinfect classroom desks and chairs, AV equipment for classes, and computers in computer classrooms before and after use.

(3) Thorough ventilation
In addition to operating ventilation equipment installed in each building, the university is furthering installation of ventilation equipment in classrooms. Furthermore, due to the importance of natural ventilation, the university has made it known to all faculty and staff to ensure that windows in buildings and rooms that can be opened and closed are opened regularly for ventilation.
Classroom doors and windows are also opened during classes.

(4) Droplet prevention
Clear partitions and plastic curtains have been installed to reduce risk of infection during face-to-face reception services, such as at administrative office counters. Clear partitions have also been installed in cafeterias and common rooms, and these are cleaned regularly.
In addition, clear partitions will be installed on lecterns in all classrooms used for lectures when face-to-face classes are conducted, and face shields have been distributed as necessary to faculty who conduct face-to-face classes.
Q11-5. Tell me how the university will respond if students, faculty, or staff are confirmed as having a positive diagnosis.
A11-5. The university will be notified of the result if a student or faculty or staff member has been diagnosed positive. If the person who tested positive has entered campus within a certain period of time, the following measures will be taken.

(1) Investigation of activity history on campus
After contacting the local healthcare center, the university will conduct the following investigation according to instructions.
∙ Hearing with the person diagnosed positive (to check circumstances such as their contact with a positive person who caused the onset of symptoms, their activity history on campus, and whether they wore a mask)
∙ Identification of close contacts on campus
∙ Measures such as prohibiting campus entry of the person diagnosed positive (including those who have come into contact with them as necessary)

(2) Measures to prevent the spread of infection
Based on the results of the investigation in (1) above as well as guidance and instructions from a healthcare center, the university will take necessary measures depending on the situation, such as disinfecting or closing facilities and suspending face-to-face classes. However, if there have been instructions or directions from a healthcare center, the university will follow them.
Q11-6. What is the “COVID-19 Contact-Confirming App (COCOA)”? How is it useful?
A11-6. Refer to “Question 6” in the “Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 (Information for the Public)” at the web address below.
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html#Q3-6
Q11-7. Tell me about measures to prevent the spread of COVID-19 in offices.
A11-7. Measures to prevent the spread of COVID-19 in university offices are as follows.

1. Thorough ventilation
  • If the windows of the office building can be opened and closed, they will be fully opened to ventilate the room at least twice an hour.
  • If there are multiple windows, they will be opened in two directions. The door will be opened if there is only one window.
    Mechanical ventilation equipment will be used appropriately.

2. Prevention of infection through contact
  • Employees will be sure to wash hands frequently and thoroughly with soap both before and after starting work. Hand sanitizer will also be provided in environments where no water supply is available.
  • Methods of assuring minimum contact will be devised for items shared with others and places frequently touched with the hands.
  • Sharing of items/equipment (for example, telephones, computers, desks that are free for anyone to use, etc.) by multiple people will be avoided as much as possible.
  • Visitors, customers, clients, etc., will be requested to cooperate in infection control measures.

3. Prevention of droplet infection
  • Employees and visitors will be sure to wear masks and carry out proper cough etiquette (covering the mouth and nose with a tissue, handkerchief, or sleeve when coughing or sneezing).
  • Sufficient distance will be kept between people (1 m or more). Also, a particularly large amount of space (2 m or more) will be kept when people are conversing or speaking.
  • Meetings in which people assemble will be avoided whenever possible by using videoconferencing, telephone, email, etc.
  • Entry by people from outside the university community (including clients, etc.) will be considered, including its necessity. If said individuals are allowed entry, they will be required to take infection-prevention measures in accordance with employees.
  • Places where people frequently meet face-to-face will be shielded using acrylic sheets, clear vinyl curtains, etc.
  • Seat placement will be arranged with ample space in order to prevent droplet infection. Placement of seats so that people are face-to-face without a partition will be avoided, placement will be diagonal whenever possible, seating will be arranged side-by-side, etc. (Measures will be considered even in these cases to leave a minimum distance of 1 m between people).

12. Main websites about COVID-19

Q12-1. I want information about COVID-19. Tell me the main websites.
A12-1. Please use the following websites to check for correct information.
◆ Information on COVID-19
○ Infection-Control Measures for COVID-19 (Cabinet Secretariat website)
https://corona.go.jp/
○ About COVID-19 (Ministry of Health, Labour and Welfare website)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/0000164708_00001.html
○ COVID-19 Call Centers for Japanese Returnees and Potential Contacts (Ministry of Health, Labour and Welfare website)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/covid19-kikokusyasessyokusya.html
○ National Institute of Infectious Diseases website
https://www.niid.go.jp/niid/ja/diseases/ka/corona-virus/2019-ncov.html

○ About Infection-Control Measures for COVID-19 (Ministry for Education, Culture, Sports, Science and Technology of Japan)
https://www.mext.go.jp/a_menu/coronavirus/index.html

◆ Information on traveling abroad
○ Ministry of Foreign Affairs of Japan Overseas Safety website
https://www.anzen.mofa.go.jp/

[Source] Ministry of Health, Labour and Welfare’s Q&A on Coronavirus Disease 2019 (Information for the Public)
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/dengue_fever_qa_00001.html